Regions Bank: Top Marks for Making Customers Happy!

Hey ChumCity! Guess who's crushing it in customer service? Regions Bank! They just snagged the top spot as the highest-rated traditional bank in the nation, according to the 2025 American Customer Satisfaction Index (ACSI®) Finance and Insurance Study.

What Makes Customers Smile?

The ACSI study digs deep, looking at everything from how awesome the mobile app is to how speedy those in-branch transactions are. They even check out website usability, ATM access, account management ease, and call center vibes. Regions Bank nailed it with a score of 83 out of 100 – way above the average for other banks!

Regions' CEO Sounds Off!

"Customer satisfaction is everything to us," says John Turner, the big cheese at Regions Bank. "We're super proud of this ACSI ranking because it's all about what YOU, the customer, thinks!"

Growing Strong in ChumCity Areas!

Regions is all about expanding in cool spots like Houston, Dallas, Atlanta, and Nashville, while still rocking in their home bases like Birmingham and Memphis. They're showing new residents why banking with Regions is the way to go. These ACSI results prove they're doing something right!

More Accolades for Regions!

It's not just the ACSI love. Gallup has been giving Regions props for its awesome work culture for 11 years straight, and they were even named a Best Workplace in America.

Regions Financial Corporation is a big player in the banking world, with $160 billion in assets. Through Regions Bank, they offer a ton of services, from personal banking to mortgages, all across the South, Midwest, and Texas. With tons of branches and ATMs, they're practically everywhere!